Privacy Policy


This Policy deals only with personal information handled by PERSENTECH relating to transactions and registrations with its customers. The following explains how PERSENTECH handles personal information.

Collection and Use of Personal Information

PERSENTECH limits the personal information that we collect about customers and the subscriber community to what we need for internal contact, support, and reference purposes only. The key requirements for such personal information include:

  • Map registration that includes a one-year subscription to map updates for the municipal coverage area that is attributed to an email address and password.

We will not sell or rent your personally identifiable information or a list of our customers to third parties. We will obtain your prior consent if there is any reason to use this personal information for any other purposes.

Where contract or supplier information is collected, it will also be protected and only used for the purposes intended.

This Privacy Policy applies to all services that are hosted on the myOttoMobile™.com, and web sites. Personal information submitted through other gateways linked through the and websites are subject to other policies and PERSENTECH makes no warranty with respect to such links.



We will provide you with access to the personal information we retain about you upon your request. You may challenge the accuracy and completeness of the personal information and have it amended as appropriate.


We make every reasonable effort to keep your personal information accurate, complete, and up-to-date. The integrity of this information is subject to the information provided by you at the time of registration or through other correspondence afterwards.

Protecting Personal Information

We protect your personal information with appropriate safeguards and security measures against such risks as unauthorized access, use, release or destruction. We retain your information only for the time it is required for the purposes stated. Stale dated personal information will regularly be reviewed and shredded or deleted.

Only those employees involved in processing data have access to this personal information. Any employee found in violation of our security or privacy policy is subject to disciplinary action.

Your personal information will be stored and processed on our computers in Canada. The laws on privacy and personal information are outlined at relating to Canada’s “Personal Information Protection and Electronics Document Act”. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the PERSENTECH and subscription and map update service.

Access to Credit Card Information

For accessory purchases, credit card information is processed through the PayPal™ payment gateway, and security and privacy relating to your credit card is subject to the policies related to the PayPal™ processing. This policy can be access at:

Customer Service Correspondence

If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from PERSENTECH to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.



Questionnaires, Surveys and Profile Data

From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.


By accepting the Privacy Policy and User Agreement during registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the PERSENTECH User Agreement. This Privacy Policy took effect on May 1st 2005.

This Privacy Policy was last updated on April 20th, 2010.

Contact Us

If you have any questions regarding this Privacy Policy or our implementation, please contact our Privacy Office to discuss your needs or concerns.